Legal

Terms and Conditions

Last updated: 7 July 2026

1. Introduction

These Terms and Conditions ("Terms") govern your access to and use of the website located at crispsolutions.co.za (the "Site"), operated by Crisp Solutions ("Crisp Solutions," "we," "us," or "our"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.

2. Who We Are

Crisp Solutions is a South African-based growth partner providing lead generation, policy sales, retention, insights, and consulting services to insurance providers and their marketing partners. Nothing on this Site constitutes insurance, financial, or legal advice, and Crisp Solutions is not itself an insurer.

3. Use of the Site

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Site in any way that violates any applicable South African or international law or regulation;
• Attempt to gain unauthorised access to any part of the Site, other accounts, or computer systems connected to the Site;
• Use any automated system, including "robots" or "spiders," to access the Site in a manner that sends more requests than a human could reasonably produce;
• Introduce any viruses, malware, or other harmful material to the Site;
• Reproduce, duplicate, copy, or resell any part of the Site without our express written permission.

4. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of Crisp Solutions or its licensors and is protected by South African and international intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on the Site without our prior written consent.

5. Third-Party Links

The Site may contain links to third-party websites or services that are not owned or controlled by Crisp Solutions. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You access any such linked website entirely at your own risk.

6. Submitting Information to Us

If you submit information to us through a contact form, application, or otherwise, you confirm that the information you provide is accurate and that you have the right to provide it. Your personal information will be handled in accordance with our Privacy Statement and applicable South African data protection legislation, including the Protection of Personal Information Act (POPIA).

7. No Warranties

The Site and all content on it are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Crisp Solutions disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, secure, or error-free, or that any defects will be corrected.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Crisp Solutions and its directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of, or inability to use, the Site, even if we have been advised of the possibility of such damages.

9. Indemnification

You agree to indemnify and hold harmless Crisp Solutions, its directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your use of the Site or your violation of these Terms.

10. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising out of or relating to these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of South Africa.

12. Contact Us

If you have any questions about these Terms, please contact us: